The Roark Management Maintenance Packages are a cost effective way to maintain technology support for your small business. The Plus Packages offer a variety of services depending on your needs:
- Help Desk Services: Up to 20 minutes of Help Desk support at no additional charge
- Virus Protection: Continuous monitoring of PC and servers to ensure pro-active protection against viruses, malware and spam.
- Backup Monitoring: If you employ a back system, we will monitor it and ensure it remains in working order. If we find a problem, we will respond right away.
- Asset Reporting: We maintain inventory reports of your computers, servers and networking equipment to ensure your business remains compliant, prepared for depreciation cycles and budget reviews for procurement.
- Service Reports: Bi-Annual Service reports that analyze your support usage and ensure you are subscribed to the most cost effective plan for your business.
- Discounted Hourly Rates: When you subscribe to our Plus Maintenance Packages your hourly rates are discounted.
- Disaster Recovery & Business Continuity Analysis